Senior Manager, Learning and Development - CVS Media Exchange (CMX)
Core
Lead the development and implementation of a learning and development strategy supporting colleague growth, capability building, go-to-market readiness, and onboarding across CVS Media Exchange (CMX).
Role type
Senior Manager, Learning and Development
Builds
Scalable learning solutions, onboarding experiences, and training programs for sales and cross-functional teams
Domain
Retail Media / Digital Marketing / Ad Tech
Required skills
Learning and development strategy, instructional design, sales enablement, stakeholder partnership, program management, learning technology implementation, curriculum development, training effectiveness measurement, cross-functional collaboration, strategic planning
Preferred skills
LMS expertise (Saba Cloud), e-learning authoring (Articulate), public speaking, facilitation, roadmap creation, organizational development
Technologies
Saba Cloud, Articulate
Responsibilities
Develop role-based learning paths and capability-building programs; Lead CMX-wide onboarding experience design; Design and deliver targeted sales training and certification programs; Lead and refine the learning operating model; Partner with stakeholders to identify needs and translate business priorities into learning plans; Lead signature programs (101 series, OneHeart sessions); Create learning assets (guides, playbooks, self-serve resources); Support people leaders with reinforcement tools; Measure training effectiveness; Leverage enterprise resources to reduce duplication
Seniority
Senior Manager, hands-on IC with strategic oversight
