Learning Manager
Core
Lead the development, execution, and continuous improvement of scalable learning programs for the global Membership Services organization, including onboarding, continuing education, and product readiness.
Role type
Senior Learning Manager (People Management)
Builds
Scalable learning programs, high-performing learning teams, and innovative learning experiences.
Domain
Corporate Learning & Development / Membership Services
Required skills
Learning strategy development, team leadership and coaching, LMS administration and optimization, instructional design, learning analytics, cross-functional partnership, project management
Preferred skills
Enterprise learning technology implementation, global BPO environment support, AI tool integration
Responsibilities
Define and execute comprehensive learning strategy and roadmap; Lead, coach, and develop a team of learning professionals; Oversee LMS strategy, governance, and optimization; Guide development of engaging learning experiences; Establish learning KPIs and reporting frameworks; Partner cross-functionally to drive organizational performance
Seniority
Senior, hands-on IC with people management
