Senior Manager, Learning and Development - CVS Media Exchange (CMX)
Core
Lead the development and implementation of a learning and development strategy supporting colleague growth, capability building, go-to-market readiness, and onboarding across CVS Media Exchange (CMX).
Role type
Senior Manager, Learning and Development
Builds
CMX-wide onboarding experience, role-based learning paths, sales certification programs, and signature learning initiatives (101 series, OneHeart sessions).
Domain
Retail Media / Digital Marketing / Ad Tech
Required skills
Learning and development strategy, instructional design, sales enablement, stakeholder partnership, program management, learning technology implementation, curriculum development, training effectiveness measurement, cross-functional collaboration.
Preferred skills
Learning roadmap creation, e-learning authoring (Articulate), LMS management (Saba Cloud), public speaking, facilitation, organizational development.
Technologies
Articulate, Saba Cloud, LMS
Responsibilities
Develop role-based learning paths and capability-building programs; Lead CMX-wide onboarding design; Design sales team certification programs; Refine the learning operating model; Identify learning needs and translate business priorities into training plans; Lead signature programs (101 series, OneHeart); Create learning assets (playbooks, guides); Measure training effectiveness.
Seniority
Senior Manager, hands-on IC with strategic oversight
