Account Manager
Core
Manage and support Meritain's Alternative Health & Advocacy Solutions partner portfolio, driving service excellence and issue resolution.
Role type
Senior Account Manager (Healthcare Operations)
Builds
Operational support for health advocacy and navigation vendors
Domain
Healthcare / Health Plan Operations
Deliverable
client delivery
Required skills
Account management, client management, healthcare operations, project management, issue resolution coordination, operational performance analysis, stakeholder management, Microsoft Office proficiency
Preferred skills
Healthcare benefits knowledge, claims administration, care management, partner governance, sales enablement support, executive presentation
Technologies
Microsoft Excel, PowerPoint, Teams, Outlook
Responsibilities
Monitor operational performance, coordinate issue remediation, support implementations and escalations, maintain governance processes, identify improvement opportunities, contribute to sales enablement
Seniority
Senior, hands-on IC
