Operations Associate
Core
Managing internal systems and client workflows to ensure operational efficiency and scalability for a healthcare AI platform.
Role type
Operations Associate
Builds
Internal dashboards, trackers, and streamlined client/clinician workflows
Domain
Healthcare technology / AI-driven software
Deliverable
product features
Required skills
operational logistics, system setup and monitoring, stakeholder coordination, process documentation, data tracking, project support
Preferred skills
startup environment experience, healthcare or tech-enabled services background, proficiency with Airtable or Notion
Technologies
Airtable, Notion, spreadsheets
Responsibilities
Own day-to-day operational logistics across client and clinician workflows; Set up and monitor key internal systems (scheduling, intake tracking, reporting dashboards); Coordinate referrals, onboarding steps, and scheduling between multiple stakeholders; Respond to clinician and client support needs; Document repeatable processes and propose improvements; Help build internal dashboards and trackers to monitor service delivery and team capacity; Support special projects (e.g., launching new employer clients, onboarding new providers)
Seniority
Junior to Mid-level, hands-on IC