Concessions Lead
Core
Managing and directing daily concessions promotion operations, including staff leadership, financial management, and food service quality.
Role type
Senior IC concessions operations manager
Builds
Food service operations and concession programs for sports and entertainment venues
Domain
Hospitality + Food Service
Deliverable
product features
Required skills
Staff leadership and coaching, Financial budgeting and inventory management, Health and safety compliance, Vendor and subcontractor management, Sales analysis, Client relations
Preferred skills
Experience in high-volume foodservice, Concessions environment experience in sports/entertainment
Technologies
None stated
Responsibilities
Provide leadership and mentorship to the concessions staff, Maintain positive customer and client relations, Ensure compliance with safety, sanitation, and alcohol sale regulations, Oversee monthly inventory and develop yearly operational budgets, Monitor staff performance regarding speed of service and guest relations, Analyze sales and sales mix with the analytic team, Develop new food service concepts
Seniority
Senior, hands-on IC
