Assistant General Manager - United Heritage Hall
Core
Oversee venue events and shows, managing staffing, maintenance, security, and guest relations to ensure operational excellence and customer experience.
Role type
Senior operations manager (venue events)
Builds
Live entertainment events, concerts, and special shows
Domain
Live entertainment / Event production
Required skills
Staffing and scheduling, venue maintenance oversight, security operations management, guest relations, budget allocation and financial reconciliation, leadership, MS Office proficiency, accounting knowledge
Preferred skills
Sound and lighting knowledge, advanced degree in business management
Technologies
MS Word, Excel, Outlook
Responsibilities
Hire and schedule staff, monitor venue maintenance and security, manage onsite operations, oversee guest relations and resolve complaints, analyze event calendar for staffing, make recommendations on departmental budget, oversee operations in General Manager's absence
Seniority
Senior, hands-on IC