Suites Manager | Raymond James Stadium
Core
Manage overall operations of premium suite services, including food and beverage program development, guest relations, and staff management for a major NFL stadium.
Role type
Senior operations manager (hospitality/sports venue)
Builds
Premium guest experiences and food/beverage services for suite holders and special events
Domain
Sports & Entertainment Hospitality
Deliverable
product features
Required skills
Management of contract foodservice operations, menu development, wine list coordination, guest relations, budget management, staff hiring and promotion, POS system knowledge, accounting policy knowledge
Preferred skills
Experience in premium services, catering, or concessions for sports/entertainment venues
Technologies
Microsoft Word, Excel, PowerPoint, POS Systems
Responsibilities
Develop and maintain premium menus and wine lists; coordinate guest relations and monitor quality assurance standards; maintain cost controls for labor and supplies; assist in preparing annual fiscal budget and business plan; oversee departmental reporting; ensure equipment operational condition and cleanliness; manage staff hiring and promotion; conduct daily staff meetings to update goals and objectives
Seniority
Mid-Senior, hands-on IC