Concessions Supervisor
Core
Overseeing daily food and beverage operations at professional sports games and events to ensure efficient service and quality standards.
Role type
Seasonal supervisory food service manager
Builds
Food and beverage service for fans at live sports events
Domain
Hospitality / Sports Venue Operations
Deliverable
product features
Required skills
Staff supervision and training, Food safety and sanitation compliance, Inventory and cash management, Customer service and conflict resolution, POS and reconciliation operations, Event setup and breakdown coordination
Preferred skills
Prior lead or key-holder experience, Fast-paced high-volume environment experience, Food service or retail background
Technologies
Point-of-sale (POS) systems
Responsibilities
Supervise concessions staff during games and special events, Train team members on customer service and safety procedures, Monitor product quality and portion control, Manage inventory and supply levels, Oversee cash handling and end-of-shift reconciliation, Address guest concerns promptly, Coordinate setup and breakdown of concession areas
Seniority
Seasonal, supervisory level