Director of Concessions | Ball Arena
Core
Managing and directing all day-to-day aspects of Concessions Operations at a major sports and entertainment venue, ensuring profitability, safety, and quality food service.
Role type
Director of Concessions
Builds
Food service operations and beverage sales for live events
Domain
Sports and entertainment venue operations
Deliverable
client delivery
Required skills
P&L management, budgeting, staff leadership and coaching, safety and sanitation compliance, alcohol regulation compliance, inventory management, vendor/sub-contractor management, operational planning, financial reporting
Preferred skills
Union experience, accounting policy knowledge, POS systems proficiency, Microsoft Office suite proficiency, ABI/Yellow Dog/UKG/Workday experience, TEAM Coalition Alcohol Certification
Technologies
ABI, Yellow Dog, UKG/UltiPro, Workday/My venue, Origami Risk, Microsoft Word, Excel, PowerPoint
Responsibilities
Manage operational budget and monthly P&L statements; Provide leadership and mentorship to concession managers and staff; Sustain costs for labor and operating supplies within budget; Establish and maintain safety and sanitation procedures; Ensure compliance with alcohol sale regulations; Maintain management staff through hiring and promotion; Work with sub-contractors to meet contract terms; Preserve existing programs and develop new food service concepts; Analyze operating schedules and inventory; Evaluate production pars for food produced by event type; Analyze liquor yields to identify trends and sustain costs; Report safety incidents to the risk management system; Work with leadership on union grievances
Seniority
Director, strategic leadership & operational oversight