Event Merchandise Supervisor- Special Events
Core
Supervise all activities within special events to maintain guest experience and manage day-to-day operations for a premium experiences company.
Role type
Event Supervisor (Merchandise)
Builds
In-venue, e-commerce, and pop-up retail experiences for sports and entertainment clients.
Domain
Sports and Entertainment Retail
Deliverable
product features
Required skills
Staff management, operational execution in high-volume environments, financial/ticketing record keeping, setup and breakdown coordination, multi-role adaptability, policy compliance enforcement, stakeholder liaison
Preferred skills
Prior supervisory experience, POS ticketing systems proficiency, Microsoft Office proficiency
Technologies
Microsoft Office, POS ticketing systems, Origami Risk
Responsibilities
Manage event staff and assign/direct work; prepare daily line schedules; ensure compliance with guest experience, security, and sales policies; coordinate setup and breakdown of events; liaise with partners including security and maintenance; resolve guest complaints and problems.
Seniority
Mid-level, hands-on IC