House Manager
Core
Leading front-of-house operations, crowd management, and guest experience during live events at a venue.
Role type
Front-of-house operations manager
Builds
Smooth event execution and guest admission processes
Domain
Live events and venue management
Deliverable
product features
Required skills
Crowd management, ticketing operations, guest relations, supervisory leadership, safety compliance, record keeping, two-way radio operation
Preferred skills
Associate's degree, previous management experience in a similar venue
Technologies
Computer terminal, printer, two-way radio
Responsibilities
Oversee ingress/egress and lobby flow, supervise ticketing and resolve entry discrepancies, respond to guest concerns and ADA accommodations, collaborate with security and production teams, complete operational reports
Seniority
Entry-level to Junior, supervisory IC
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