Operations Supervisor - Freedom Mortgage Pavilion
Core
Supervise venue operations department activities with a focus on guest experience, day-to-day operations, and staff management for events.
Role type
Operations Supervisor
Builds
Venue operations for professional sports, collegiate, attractions, entertainment, international, and conventions events
Domain
Hospitality / Event Operations
Deliverable
product features
Required skills
Staffing and scheduling, Inventory control (food and beverage), Cash handling, Compliance enforcement (alcohol service, sanitation), Physical labor (lifting up to 50 lbs, mobility), Multi-tasking in fast-paced environments
Preferred skills
Microsoft Office (Excel, PPT, Word, Outlook)
Technologies
Origami Risk (risk management system)
Responsibilities
Assist in staffing, scheduling, training, and counseling of event and warehouse staff; Directly manage event day staff; Maintain and control high volume food and beverage inventory; Lead venue operations with direction of the general manager; Train, educate, and enforce responsible service of alcoholic beverages; Develop and enforce standards for service, sanitation, and product quality; Ensure all cash handling procedures are documented and enforced; Conduct physical audit of inventory and product, research and perform reconciliations.
Seniority
Individual Contributor
