Operations Supervisor - Freedom Mortgage Pavilion
Core
Supervising venue operations, managing event day staff, and controlling high-volume food and beverage inventory to ensure guest experience and compliance.
Role type
Operations Supervisor
Builds
Venue operations for professional sports, collegiate, attractions, entertainment, international, and conventions events
Domain
Hospitality / Event Operations
Deliverable
client delivery
Required skills
Staffing and scheduling, inventory control, cash handling, responsible alcohol service enforcement, physical labor (lifting 50 lbs, climbing stairs), health code compliance
Preferred skills
Microsoft Office (Excel, PPT, Word, Outlook)
Technologies
Origami Risk (risk management system)
Responsibilities
Assist in staffing, scheduling, training, and counseling of event and warehouse staff; Directly manage event day staff while interacting with customers; Maintain and control high volume food and beverage inventory; Lead venue operations with direction of the general manager; Train, educate, and enforce responsible service of alcoholic beverages; Develop and enforce standards for service, sanitation, and product quality; Ensure all cash handling procedures are documented and enforced; Conduct physical audit of inventory and product, research and perform reconciliations
Seniority
Individual Contributor