Toyota Arena Concessions Supervisor
Core
Oversee event day operations of Toyota Arena concessions and bars, ensuring outlets are set, staff are managed, and guest service standards are met.
Role type
Concessions Supervisor
Builds
Food and beverage service operations for live events
Domain
Hospitality / Live Events
Deliverable
product features
Required skills
Supervisory leadership, inventory management, food safety compliance, alcohol service policy adherence, scheduling coordination, financial transaction handling, problem resolution
Preferred skills
Food & Beverage Management degree, TIPS certification, customer service experience, cash handling experience
Technologies
POS systems, office equipment (computer, fax, phone)
Responsibilities
Ensure all concessions outlets and bar areas are properly set before guests arrive; oversee concessions and bar staff during events; train staff on department standards and procedures; coordinate with kitchen on timing and production of functions; perform end-of-month inventory for concession and bar areas; analyze and resolve problems with associates, guests, and operations; maintain a clean, organized, stocked, and safe area; communicate with event managers to make necessary schedule changes.
Seniority
Individual Contributor, supervisory level