Toyota Arena Concessions Supervisor
Core
Oversee event day operations of Toyota Arena concessions and bars, ensuring outlets are set, staff are trained, and guest service standards are met.
Role type
Concessions Supervisor (Food & Beverage)
Builds
Event day food and beverage service for live events at Toyota Arena
Domain
Live events venue operations
Required skills
supervisory leadership, inventory management, food safety compliance, alcohol service compliance, cash handling, menu knowledge, scheduling coordination, conflict resolution, pre-planning, floor operations
Preferred skills
Bachelor's in Food & Beverage Management, TIPS certification, previous supervisory experience in F&B, customer service experience, knowledge of food production techniques
Technologies
POS systems, office equipment (computer, fax, phone)
Responsibilities
Ensure concessions outlets and bars are properly set before guests arrive; oversee concessions and bar staff during events; train staff on department standards and procedures; maintain existing equipment and order replacement items; coordinate with kitchen on timing and production; supervise concessions attendants and provide feedback; analyze and resolve problems with associates, guests, and operations; perform end-of-month inventory; ensure timely delivery of food and beverage orders; maintain clean, organized, and safe areas; communicate with Event Manager for schedule changes; follow responsible alcohol service policies.
Seniority
Mid-level supervisor, hands-on IC