Concessions Supervisor
Core
Supervising concession stands and food production operations during events to ensure product availability and customer service.
Role type
Concessions Supervisor
Builds
Food and beverage service for event attendees
Domain
Hospitality / Event Operations
Deliverable
product features
Required skills
inventory management, food production coordination, customer service leadership, alcohol service compliance, equipment troubleshooting, POS system operation, staff training, inventory tracking, waste management, facility organization
Preferred skills
none stated
Technologies
POS systems, walkie talkies
Responsibilities
Ensure sufficient product levels for events, direct personnel for excellent customer service, manage food production using production sheets, communicate event information, contact warehouse for inventory, ensure alcohol policy compliance, merchandise and restock products, troubleshoot equipment, train new personnel, record inventories and waste, maintain cleanliness, complete event paperwork, supervise and discipline staff
Seniority
Entry-level supervisor