Clinical Business Operations Representative 2- Osher Center for Integrative Medicine
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations, managing patient access, records, and administrative functions for the Osher Center for Integrative Medicine.
Role type
Clinical Business Operations Representative
Builds
Patient care access and administrative workflows for integrative medicine services
Domain
Healthcare / Integrative Medicine
Deliverable
dashboards & analysis
Required skills
Data entry, Patient record management, Insurance authorization processing, Telephony triage, HIPAA compliance, Data collection and analysis
Preferred skills
None stated
Technologies
Epic
Responsibilities
Answering and triaging incoming calls, obtaining and reviewing patient demographic and insurance information, reviewing clinical records for completeness, processing and managing referrals, coordinating with providers and insurance carriers, maintaining accurate documentation in Epic, assisting with insurance inquiries and revenue cycle support, monitoring patient access metrics.
Seniority
Entry-level, individual contributor