Practice Assistant
Core
Support clinical and administrative operations by managing patient documents, medical records, referrals, and communication workflows to enhance care delivery.
Role type
Practice Assistant (Healthcare Operations)
Builds
Document workflows, referral loops, and medical record coordination for telehealth clinicians.
Domain
Telehealth / Virtual Healthcare Administration
Required skills
EMR systems proficiency, medical records management, referral processing, HIPAA compliance, telehealth platform troubleshooting
Preferred skills
Certified Medical Assistant Administrative (CMAA), prior authorization handling, bilingualism (English/Spanish)
Technologies
Athena, Slack
Responsibilities
Receive, review, and route clinical document requests; triage inbound admin calls and messages; manage incoming medical records from external providers; monitor and manage Slack channel requests for medical records; initiate and track referrals and consult orders; perform post-visit document delivery workflows.
Seniority
Individual Contributor, Entry-Level