Medical Secretary
Core
Administrative and clerical support ensuring efficient operations at a multi-site primary care medical group, serving as a communication hub between patients, providers, and external stakeholders.
Role type
Medical Secretary (Primary Care)
Builds
Patient care coordination, scheduling, and medical record management for a primary care network.
Domain
Healthcare / Primary Care
Deliverable
Dashboards & analysis (patient records, scheduling) | Client delivery (patient intake, communication)
Required skills
Epic EHR proficiency, medical terminology, insurance verification, HIPAA compliance, scheduling management, cash handling, Microsoft Office
Preferred skills
Prior experience in primary care settings, familiarity with ACO quality metrics
Technologies
Epic, Microsoft Office (Excel, Outlook, Teams, Word), Point-of-Sale systems
Responsibilities
Greet and check in patients, verify demographics and insurance, schedule appointments, maintain medical records in Epic, process payments and insurance claims, coordinate referrals and prior authorizations, communicate test results, ensure HIPAA compliance.
Seniority
Mid-level, hands-on IC