Sales Engineer
Core
Technical pre-sales specialist partnering with Service Providers, direct sellers, and Channel Partners to enable sales opportunities for RingCentral's UCaaS and AI-powered communication solutions.
Role type
Senior IC Sales Engineer (Carrier/Service Provider focus)
Builds
RingCentral Ecosystem (UCaaS, Legacy voice, data networking, security, AI agents)
Domain
Telecommunications / Unified Communications as a Service (UCaaS)
Deliverable
product features
Required skills
Solution sales engineering, VoIP/IMS/data networking protocols, Service Provider provisioning/billing/integration, Proof of Concept (POC) execution, product demonstrations, competitive analysis
Preferred skills
Voice/Video/Mobile Communications specialization, understanding of enterprise business market drivers, advanced technical presentation skills
Technologies
RingCentral platform, AI agents (AIR, AVA, ACE), VoIP, IMS
Responsibilities
Conduct remote and onsite product demonstrations and co-selling activities; execute Proof of Concepts (POCs) for sales opportunities; align with Carrier and Channel Partners to understand opportunities; partner with Product team to develop roadmap; evaluate new technical solutions for prospects; maintain expert understanding of all RingCentral applications
Seniority
Senior, hands-on IC