SMB Expansion Account Executive
Core
Maintain and increase existing customer revenue streams for small-to-medium-sized businesses through upselling, cross-selling, and generating referrals while driving product adoption.
Role type
SMB Account Executive (Sales)
Builds
RingCentral business communications solutions (voice AI, mobility, connectivity, collaboration)
Domain
Business Communications / AI-powered Telecommunications
Deliverable
product features
Required skills
B2B sales, account management, solutions selling, sales forecasting, pipeline management
Preferred skills
Salesforce CRM, night shift availability
Responsibilities
Execute Customer Touchpoint Strategy to improve customer lifespan, ensure timely delivery of solutions, monitor account usage and drive feature adoption, update customer profiles to map business growth, collaborate with internal teams.
Seniority
Individual Contributor, Mid-level (2+ years experience)