Senior Director, AI & SI Alliances
Core
Own and scale RingCentral's AI technology and systems integrator partner ecosystem end-to-end, shaping joint selling and delivery of AI-native CX/EX solutions.
Role type
Senior Director, AI & SI Alliances
Builds
AI-native CX/EX orchestration, agentic automation, LLM integration, and joint vertical solutions for Healthcare, FSI, Retail, and Public Sector.
Domain
UCaaS, CCaaS, Contact Center AI, Conversational AI, Enterprise CX/EX
Deliverable
production ML models | product features | client delivery
Required skills
Strategic alliance management, Business development, Executive relations (SVP/C-level), Multi-party alliance agreement structuring, SI/GSI channel management, Cross-functional influence, GTM strategy, Partner ecosystem governance, Revenue attribution, Joint customer success
Preferred skills
Experience at leading AI platform companies (OpenAI, Anthropic, Google DeepMind, AWS AI, Microsoft Azure AI, Salesforce Einstein), Major SI experience (Accenture, Deloitte, PwC, Capgemini, Infosys, Wipro, KPMG, EY), Agentic AI frameworks knowledge, RAG architectures, LLM orchestration, Hyperscaler strategic partner designations
Technologies
LLM providers, Hyperscalers, AI platform vendors, UCaaS, CCaaS, Contact Center AI, Conversational AI, Agentic AI, RAG, LLM orchestration
Responsibilities
Own SVP/C-level relationships with strategic AI partners and SIs; Define and execute multi-year AI & SI alliance strategy; Develop joint offer strategy and marketplace presence; Lead cross-functional interlock for partnership integration; Establish joint pipeline governance and revenue attribution; Lead and develop the AI & SI Alliances team.
Seniority
Senior Director, Managing Director level
