Systems Data Analyst
Core
Business Systems Analyst supporting business process implementation and redesign to optimize operations by reviewing and updating Sales Accounts data.
Role type
Business Systems Analyst (Sales Data & Process Optimization)
Builds
Data integrity and optimized sales processes for RingCentral's Sales Insights and Analytics team
Domain
Telecommunications / Cloud Communications / Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business process design, Systems analysis, Data wrangling (Python), SQL, Salesforce configuration, Process documentation, Cross-functional collaboration
Preferred skills
Salesforce reporting, BI tools (Tableau, Hadoop), Microsoft Office proficiency
Technologies
Salesforce, Python, SQL, Tableau, Hadoop, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Update and perform ETL processes on Salesforce account data, Review existing sales data for integrity and accuracy, Perform business process analysis to define sales data rules, Develop and document process workflows, Collaborate with cross-functional teams to create requirements, Manage data extraction and review using various tools
Seniority
Mid-level, hands-on IC
