Business Systems Analyst, GTM Systems
Core
Own requirements, prioritization, and quality bar for LangChain's Salesforce-centered Go-To-Market (GTM) systems, translating ambiguous revenue-team needs into shipped process and system changes.
Role type
Senior Business Systems Analyst (Salesforce GTM)
Builds
Internal GTM systems including Salesforce sales processes, quote-to-cash, and provisioning stacks.
Domain
SaaS / Revenue Operations / Salesforce
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce platform expertise, sales process design, program ownership, stakeholder alignment, data model fluency, vendor evaluation, change management
Preferred skills
Apex reading, RevOps experience, AI agent specification review, architecture judgment
Technologies
Salesforce, Apex, Flow, Data Models
Responsibilities
Define problem statements and ROI for GTM initiatives; create BRDs, process flows, and acceptance criteria; hold quality gates for production releases; trace revenue data anomalies to root causes; manage intake and prioritization of hundreds of quarterly requests.
Seniority
Senior, hands-on IC
