Senior Engineer / Assistant Manager - Service Sales
Core
Managing maintenance and modernization customers via phone to build new relationships and sell maintenance contracts and digital services outside the current customer base.
Role type
Senior Account Executive / Assistant Manager (Service Sales)
Builds
Maintenance contracts and related digital services for the elevator and escalator market
Domain
Elevator and escalator industry (Facility Management)
Deliverable
client delivery
Required skills
proactive relationship building, sales opportunity generation, RFQ handling, pricing and discount optimization, contract validation, CRM reporting, market and competitor intelligence, cross-selling
Preferred skills
none stated
Technologies
CRM systems, approved tendering tools
Responsibilities
Proactively develop customer relationships and KONE position in the market area, generate leads and opportunities from outside the current customer base, handle RFQs and manage the sales funnel, price contracts and optimize discounts, validate contract contents against negotiation outcomes, report timely and accurately in CRM, gather market and competitor information, support finance in money collection, drive execution of individual sales plan
Seniority
Senior, hands-on IC with management responsibilities