People & Communications Services Agent – Philippines, Thailand, Vietnam, Indonesia (Expression of Interest)
Core
HR process execution agent supporting end-to-end HR operations including master data, recruitment, onboarding, talent management, rewards, and learning & development for the SEA market.
Role type
HR Shared Services Processing Agent
Builds
HR process transactions and employee data management
Domain
Human Resources / Shared Services
Deliverable
client delivery
Required skills
HR process knowledge, case management tools, SLA tracking, quality checks, MS Office, HRIS systems
Preferred skills
Workday experience, labor law knowledge, shared service center background
Responsibilities
Log and maintain HR requests in case management tools, execute quality checks on HR processes, notify specialists of compliance issues, maintain employee files and information, support local administration
Seniority
Individual Contributor, operational level
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