People & Communications Services Agent – Philippines, Thailand, Vietnam, Indonesia (Expression of Interest)
Core
Support end-to-end HR processes (master data, recruitment, onboarding, talent management, rewards, L&D) for the SEA market as the first point of contact for internal customers.
Role type
HR Shared Services Processing Agent
Builds
HR process execution and data quality for KONE Business Services
Domain
Human Resources / Shared Services
Deliverable
dashboards & analysis
Required skills
HR process knowledge, case management, SLA tracking, quality checks, MS Office, HRIS
Preferred skills
Workday experience, labor law knowledge, shared services background
Responsibilities
Log and maintain requests in case management tools, execute quality checks, notify specialists of compliance issues, maintain employee files, support process improvement actions
Seniority
Individual Contributor, operational level