Auto Collision General Manager
Core
Leading the day-to-day operations of a collision repair center to ensure customer satisfaction, meet KPIs and insurance metrics, and maintain high quality standards.
Role type
Store General Manager (Collision Repair)
Builds
Collision repair services and glass services for vehicle owners
Domain
Automotive repair / Insurance
Deliverable
client delivery
Required skills
Operational leadership, budget management, sales forecasting, performance coaching, safety compliance, facility management, staff training, production planning, financial monitoring (A/P & A/R), estimate management
Preferred skills
Proven leadership in collision repair or similar environment, post-secondary education
Technologies
Shop equipment, paint booth, management software
Responsibilities
Manage annual and monthly operating budgets; forecast and track sales, profit, and expense objectives; coach and review staff performance; monitor A/P and A/R; maintain repair facility cleanliness and equipment; conduct daily production meetings; manage estimates and labor mix; ensure safety gear compliance; open/close facility; facilitate H&S meetings
Seniority
Manager, hands-on leadership