Automotive Service Advisor
Core
Managing the service department operations, supervising technicians, scheduling duties, and ensuring customer satisfaction in an automotive repair environment.
Role type
Service Department Manager / Senior Service Advisor
Builds
Efficient service department operations and positive customer experiences
Domain
Automotive repair and maintenance
Deliverable
client delivery
Required skills
Leadership, team supervision, scheduling, performance evaluation, inventory management, safety compliance, customer relations, OSHA knowledge
Preferred skills
Fast-paced environment adaptability, mentoring, organization, detail-orientation
Technologies
Safety equipment, inventory systems
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, managing parts inventory, ensuring store safety compliance, evaluating staff performance, working directly with customers on sales and service issues
Seniority
Mid-level, hands-on management