Automotive Service Advisor
Core
Leading the service department operations, managing customer interactions, and supervising technicians to ensure efficient vehicle maintenance and repair services.
Role type
Service Department Manager / Senior Service Advisor
Builds
Vehicle maintenance and repair services for customers
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
Team leadership and supervision, customer relationship management, operational process execution, performance evaluation, inventory management, safety compliance, scheduling
Preferred skills
Fast-paced environment adaptability, mentoring, detail-orientation, professional relationship building
Technologies
Safety equipment, inventory systems
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, managing parts inventory, ensuring store safety compliance, working directly with customers on sales and service issues, evaluating staff performance
Seniority
Mid-level, hands-on management