Automotive Service Advisor
Core
Managing the service department operations, supervising technicians, and ensuring high-quality customer experiences in an automotive repair store.
Role type
Service Department Manager / Senior Service Advisor
Builds
Service department operations and customer satisfaction
Domain
Automotive repair and maintenance
Deliverable
client delivery
Required skills
Team leadership, scheduling and assignment management, performance evaluation, parts inventory management, safety compliance, customer relations, OSHA knowledge
Preferred skills
Fast-paced environment adaptability, mentoring, business objective achievement, teamwork
Technologies
Safety equipment, shop area layout tools
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, managing parts inventory, ensuring store safety compliance, coaching teammates on operational issues, evaluating staff performance
Seniority
Mid-level, hands-on management