Auto Collision General Manager
Core
Leading and maintaining the day-to-day operation of an auto collision center to ensure exceptional customer experience and meet KPIs and insurance metrics.
Role type
General Manager, Auto Collision Center
Builds
Collision repair services for insurance customers and vehicle owners
Domain
Automotive repair / Insurance claims
Deliverable
client delivery
Required skills
Budget management, sales forecasting, team coaching, performance review management, A/P and A/R monitoring, facility maintenance oversight, staff training, safety compliance enforcement, production meeting coordination, estimate management, capacity management
Preferred skills
Post-secondary education, proven leadership in collision repair or similar environment
Technologies
None stated
Responsibilities
Prepare and manage annual and monthly operating budgets; forecast and track sales, profit, and expense objectives; deliver formal and informal performance reviews; monitor A/P and A/R; maintain clean and organized repair facility; monitor maintenance of shop equipment including paint booth; provide staff training; ensure staff adhere to safety gear and dress code; open and close facility daily; conduct daily production meetings; manage estimates and labor mix; lead and manage repair facility personnel; facilitate Health & Safety and staff meetings
Seniority
Manager, operational leadership