Automotive Service Manager
Core
Managing the service department operations, supervising technicians, scheduling duties, and ensuring compliance with safety and service standards for an automotive maintenance provider.
Role type
Service Manager
Builds
Service department operations and customer service experiences
Domain
Automotive maintenance and repair
Deliverable
client delivery
Required skills
Leadership, team supervision, scheduling, performance evaluation, inventory management, safety compliance, customer interaction, process coaching
Preferred skills
Fast-paced environment adaptability, organization, mentoring, business objective achievement, OSHA/MSDS knowledge
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, coaching team members on operational issues and service standards, working directly with customers on sales and service opportunities, managing parts inventory and outside purchases, ensuring store safety and equipment compliance, enforcing wheel torqueing processes, conducting proper inspections
Seniority
Mid-level, hands-on management