Director of Client Services - Chicago
Core
Leads new business development and client satisfaction strategies for a global real estate platform managing institutional-quality rental housing.
Role type
Director of Client Services
Builds
New business pipelines and client retention programs for Greystar's rental housing portfolio
Domain
Real Estate / Institutional Rental Housing
Deliverable
client delivery
Required skills
Client relationship management, new business development, market analysis, budgeting and forecasting, due diligence coordination, internal communication systems design, proposal creation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage ongoing relationships with existing clients and resolve complaints; Identify potential clients and solicit new business opportunities; Project new client fees and manage annual business goals; Analyze market trends to secure business relationships; Coordinate due diligence for new fee management opportunities; Develop promotional materials for current and future clients
Seniority
Director, strategic leadership & execution