Sales Support Administrator - částečný úvazek (m/ž)
Core
Provide administrative and process support for warranty and post-warranty case management in the semiconductor manufacturing unit.
Role type
Sales Support Administrator
Builds
Warranty and post-warranty case resolution processes
Domain
Semiconductor manufacturing / Industrial equipment
Deliverable
client delivery
Required skills
Data entry, Customer communication, Process coordination, Detail-oriented work, English fluency
Preferred skills
Order management experience, Customer service experience, Sales support experience
Responsibilities
Manage customer complaints from receipt to resolution, Coordinate the complaint process across quality, logistics, and sales departments, Monitor complaints and resolve process discrepancies, Update data in internal systems, Communicate daily with customers and colleagues
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