REP ASSOC, CUSTOMER SERVICE
Core
Primary interface for onsemi to external customers, processing orders, coordinating with internal functional groups, and handling complaints and product returns.
Role type
Customer Service Representative
Builds
Customer experience and order fulfillment
Domain
Semiconductor industry
Deliverable
client delivery
Required skills
order management, problem solving, analytical skills, negotiation skills, communications
Preferred skills
knowledge of semiconductor processes and terminologies, Salesforce CRM experience
Responsibilities
process customers' orders, coordinate with various functional groups to ensure timely request handling, independently answer correspondences and requests, handle complaints and product returns
Seniority
Entry-level, individual contributor
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