Operations Manager- M4
Core
Drive profit and loss, secure market share, and deliver productivity improvements for the Parts and Service division in the mining industry.
Role type
Senior Operations Manager (Aftermarket/Parts & Service)
Builds
Aftermarket business growth, service contract operations, and field service activities for mining customers.
Domain
Mining equipment and services (mechanized mining, rock drilling, tunneling)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, strategic planning, aftermarket business growth, service contract operations, field service management, competitor analysis, team leadership, cost control, key account management, business development
Preferred skills
Experience in mechanized mining applications, underground coal environment operations
Technologies
Sandvik Databases
Responsibilities
Formulate divisional and segment sales strategies, lead aftermarket business growth, manage service contract operations and field service activities, resolve customer issues, conduct market research, plan and assign contract and field service managers, manage profit and loss targets, oversee employee relations
Seniority
Senior, hands-on IC with management oversight