Responsable Service Clients H/F
Core
Managing a team of mobile after-sales technicians performing preventive and curative maintenance on industrial equipment while driving service sales and partnership development for logistics clients.
Role type
Senior Service Account Manager (After-Sales)
Builds
Preventive and curative maintenance services, maintenance contracts, energy solutions, and fleet management services for industrial clients.
Domain
Intralogistics / Industrial Equipment Maintenance
Deliverable
client delivery
Required skills
Team management, after-sales service expertise, commercial negotiation, market analysis, resource optimization, SAP proficiency
Preferred skills
Technical background, customer relationship management, sales contract development
Responsibilities
Manage and supervise mobile after-sales technicians, analyze market opportunities to increase service revenue and margins, develop service sales contracts and partnerships, coordinate with sales teams, ensure high-quality service delivery.
Seniority
Mid-Senior, hands-on manager