IT Support Specialist - Executive IT Support
Core
Provide responsive, discreet, and professional technology support to executive leadership, senior management, and VIP stakeholders across devices, collaboration tools, and meeting environments.
Role type
Executive IT Support Specialist
Builds
Secure, reliable technology experiences for executives during daily work, meetings, travel, and critical business events.
Domain
Corporate IT / Executive Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
executive technical support, hardware/software troubleshooting, network connectivity resolution, Microsoft 365 administration, audio/video conferencing setup, endpoint security compliance, incident documentation, asset tracking, stakeholder coordination
Preferred skills
supporting senior leaders/VIPs, boardroom technology management, hybrid meeting space support, mobile device management (MDM), remote support platforms, process improvement analysis
Technologies
Windows, macOS, iOS, Android, Microsoft 365, Teams, Outlook, OneDrive, SharePoint, VPN, Microsoft Intune, Jamf, Microsoft Configuration Manager, antivirus/EDR
Responsibilities
Install, configure, and troubleshoot executive devices and workspace technology; prepare and validate tech for high-visibility meetings and events; coordinate with infrastructure and cybersecurity teams to resolve escalated issues; maintain confidentiality and accurate documentation of executive preferences and assets; identify recurring issues and recommend process improvements.
Seniority
Entry-level to Mid-level, hands-on IC
