Senior Exec IT & Events Engineer
Core
Architect and deliver high-touch, white-glove IT support and event production for executive leadership, defining service frameworks and ensuring seamless technology experiences.
Role type
Senior Executive IT & Events Engineer (IC)
Builds
Executive support service framework, SOPs, SLAs, and live event production capabilities
Domain
Enterprise IT Support & Corporate Events
Required skills
macOS management, Windows administration, enterprise SaaS suites, AV/video conferencing hardware, home networking troubleshooting, confidential data handling, stakeholder coordination
Preferred skills
Executive support model design, professional certifications, streaming/broadcasting tools, basic scripting/automation
Technologies
Jamf, Intune, Entra ID, Google Workspace, Microsoft 365, Slack, Zoom, Okta, 1Password, Jira, Confluence, Zoom Rooms, Neat, Crestron, Shure, OBS, vMix
Responsibilities
Define executive support service tiers, SLAs, and SOPs; deliver rapid, confidential technical assistance to executives; manage executive technology readiness and asset catalogs; lead technical staging for corporate events and broadcasts; maintain conference room systems; author runbooks for support scenarios; collaborate with IT infrastructure teams on site buildouts and beta testing.
Seniority
Senior, hands-on IC