Commercial Process Manager
Core
Define and standardize commercial processes, data structures, and GTM systems to turn business needs into scalable designs for Technology and external partners.
Role type
Senior IC Revenue Operations / Commercial Process Manager
Builds
Scalable commercial process designs, data hierarchies, and functional requirements for CRM systems
Domain
Finance, Tax, Accounting, Risk, Compliance, Health, Legal (B2B)
Required skills
Revenue Operations, Commercial Operations, Business Analysis, CRM transformation, Salesforce, Account management, Opportunity management, Forecasting, Data migration, System integration, Stakeholder facilitation, Functional design, Documentation
Preferred skills
Post-merger integration, Commercial transformation, Enterprise CRM programmes, Master data management, Data quality, Consulting, International B2B environment, Salesforce certifications
Technologies
Salesforce
Responsibilities
Assess current-state commercial processes and systems; Define and standardize target-state processes and data structures; Translate business needs into functional requirements and user stories; Facilitate process design across Revenue Operations, Sales, Marketing, and Technology; Support solution design, data migration, testing, and cutover.
Seniority
Senior, hands-on IC
