Customer Success Associate
Core
Manage day-to-day relationships with customers (Corporations, Law Firms, Small Businesses) to provide legal and compliance services and drive order processes.
Role type
Customer Success Associate (B2B Client Service)
Builds
Legal and compliance solutions for corporate clients
Domain
Legal services / Corporate compliance
Deliverable
client delivery
Required skills
B2B client service, consultative customer service, order process management, project management, cross-selling, Salesforce proficiency, Microsoft Office Suite
Preferred skills
Banking/insurance/legal industry experience, add-on sales revenue generation, analytical problem-solving, subject matter expertise
