Mid-Market Account Success Manager – Cyber Security
Core
Own client relationships, retention, and account growth for cyber security needs of clients.
Role type
Mid-market account success manager (cyber security)
Builds
Cyber security client engagements and growth opportunities
Domain
Cyber security / Professional services
Deliverable
client delivery
Required skills
account management, customer success, stakeholder management, commercial skills, cyber security domain knowledge
Preferred skills
sales-to-delivery transition management, upsell/cross-sell execution, account health reporting
Technologies
cyber security tooling
Responsibilities
Lead onboarding and sales-to-delivery transition, Collaborate with technical teams during delivery, Drive upsell, cross-sell, and renewals, Manage account health, reporting, and stakeholder engagement
Seniority
Manager level
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