Service and Operations Support Coordinator
Core
Coordinate service operations, manage inventory and logistics, and provide administrative support to ensure smooth service delivery.
Role type
Operations Support Coordinator
Builds
Service operations workflows, inventory control, and administrative processes
Domain
Gaming and Technology
Deliverable
dashboards & analysis
Required skills
Data entry, inventory management, logistics coordination, document control, travel administration, meeting coordination, database maintenance, reporting, process documentation
Preferred skills
Salesforce, D365, SharePoint, Microsoft Office Suite
Responsibilities
Maintain service request records and update Salesforce cases; coordinate with suppliers and vendors for orders and logistics; manage service inventory and conduct cycle counts; process shipment and import paperwork; assist with business travel scheduling and expense reports; support internal meetings and events; maintain training and certification records; update databases and directories; compile operational metrics for reporting; review and update SOPs; handle incoming service calls and inquiries.
Seniority
Entry-level to Junior