Field Service Manager
Core
Lead a field service team to manage customer relationships, resolve service delivery issues, and ensure compliance with service level agreements for gaming machines.
Role type
Senior Field Service Manager
Builds
Service operations and customer satisfaction for land-based gaming venues
Domain
Gaming industry / Field Service Operations
Deliverable
client delivery
Required skills
Team leadership and mentorship, Customer relationship management, Service contract coordination, P&L management, Data analysis and dashboard management, WH&S compliance, Inventory management, Problem-solving
Preferred skills
Gaming industry experience
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