Service Manager
Core
Leading a team of Heavy Equipment Maintenance Technicians to manage service, repairs, and maintenance for customer and company-owned rental construction equipment.
Role type
Service Manager (Heavy Equipment Maintenance)
Builds
Rental fleet availability and uptime for construction contractors
Domain
Construction equipment rental and maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, equipment maintenance knowledge, scheduling, customer relationship management, root cause analysis, safety compliance, training and development
Preferred skills
Construction industry background, field service experience, adaptability to fast-paced environments
Technologies
Proprietary T3 platform, industry-leading diagnostic tools
Responsibilities
Coordinate and supervise quality performance of equipment mechanics, schedule repairs for rental equipment, maintain customer relationships, resolve customer inquiries and complaints, train and develop employees
Seniority
Individual Contributor, Team Lead