Senior Account Director
Core
Lead strategic direction and execution of account management activities for the iLottery program across North America, ensuring customer success and operational excellence.
Role type
Senior Account Director (iLottery/Gaming)
Builds
iLottery program services and vendor partnerships
Domain
Gaming / iLottery / Regulated Industry
Deliverable
client delivery
Required skills
Team leadership and mentorship, Strategic account planning, Contract negotiation and oversight, Cross-functional collaboration, Market analysis and growth strategy, Executive reporting, Regulatory compliance management, Stakeholder influence
Preferred skills
MBA, Experience with government or public sector clients, Familiarity with digital gaming platforms
Responsibilities
Lead and develop a team of Senior Account Managers, Serve as executive sponsor for key accounts, Oversee joint success plans with customers, Manage contract renewals and SLA compliance, Analyze market trends to drive expansion, Report account health to executive leadership
Seniority
Senior, hands-on IC with team leadership