Customer Success Engineer I, SMB (Remote)

US - Texas - AustinRemoteFull-time$68k–$93k2026-11-04 → 2026-11-10

Remote

Core

Drive long-term value creation and technology adoption for SMB construction customers by delivering actionable recommendations and value-focused solutions.

Role type

Junior Customer Success Engineer (SMB)

Builds

Platform adoption and operational improvement for SMB construction clients

Domain

Construction technology / SaaS

Deliverable

product features

Required skills

Construction industry workflows, consultative problem-solving, cross-functional technical orchestration, customer analytics, technical advisory, product demonstrations, platform expertise, mentorship

Preferred skills

Project management, site supervision, cost control, estimation

Technologies

Procore platform, cloud capabilities

Responsibilities

Deliver actionable recommendations to maximize platform ROI, architect value-focused solutions, inform leadership on roadmaps, guide customers through technical escalations, lead product demonstrations, maintain platform expertise, mentor team members, conduct up to 10% domestic travel for on-site consultations

Seniority

Junior, hands-on IC

About Procore

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.