SMB Customer Success Engineer
Core
Drive adoption and business performance gains for Procore's SMB construction customers by acting as a product champion and subject matter expert.
Role type
SMB Customer Success Engineer (Construction Technology)
Builds
Procore platform adoption and value realization for SMB construction clients
Domain
Construction industry + SaaS/Construction Technology
Deliverable
product features
Required skills
Construction industry expertise, consultative advisory, technical aptitude, data analysis, presentation skills, cross-functional collaboration
Preferred skills
Construction Project Management, Site Supervision, Project Finance, Estimation, Engineering background, Bachelor's in Construction/Civil/Engineering/IS/CS
Technologies
Procore platform
Responsibilities
Make data-driven recommendations to optimize Procore value, craft value-based presentations, provide product roadmap updates, lead product demonstrations, serve as technical account contact, travel up to 50% to client sites and events
Seniority
Individual Contributor, Mid-Senior level