Renewals Manager, SMB (Emerging)
Core
Managing contract renewals and driving retention for small and medium business accounts in the construction industry using Procore's project management tools.
Role type
SMB Renewals Manager
Builds
Contract renewals and upsell opportunities for construction clients
Domain
Construction / SaaS
Deliverable
client delivery
Required skills
B2B sales, account management, SaaS experience, negotiation, CRM management, forecasting, quote creation, contract execution
Preferred skills
Construction industry familiarity, Salesforce proficiency, Microsoft Office proficiency
Technologies
Salesforce.com, Microsoft Office
Responsibilities
Oversee assigned contract renewals for timely execution, proactively engage customers to assess satisfaction and future needs, manage accounts and opportunities in Salesforce, maintain accurate sales forecasts, conduct high-volume pre-call research and outreach, identify upgrade/expansion opportunities, own contract processes including quotes and signatures, achieve monthly and quarterly sales targets
Seniority
Individual Contributor, entry-level to mid-level