Implentation Consultant
Core
Drive successful software and service deployments for YourCause solutions, aligning client CSR and ESG initiatives through project management and data analytics.
Role type
Senior Implementation Consultant
Builds
Enterprise software deployments and service implementations for CSR/ESG clients
Domain
Social Impact Technology / CSR & ESG
Required skills
Enterprise project management, Data analytics (Excel, Power BI, CRM), Client training, QA testing, Configuration troubleshooting, Strategic guidance, Documentation, Feature deployment, Performance monitoring, Methodology design
Preferred skills
Basic HTML
Responsibilities
Develop and execute complex implementation project plans, Lead cross-departmental collaboration, Provide client training and strategic guidance, Conduct data-driven QA testing and troubleshoot configurations, Analyze client program data for optimization, Collaborate on documentation rooted in data insights, Spearhead deployment of new features and upgrades, Act as primary liaison between clients and internal units, Monitor post-implementation performance, Translate client priorities into action items, Design scalable implementation methodologies, Quantify and communicate strategic value via data visualizations