Enterprise Implementation Consultant
Core
Partner with enterprise customers to lead successful software implementations, drive adoption, and deliver an exceptional onboarding experience for MaintainX, a mobile-first work execution platform.
Role type
Senior Enterprise Implementation Consultant
Builds
Successful enterprise software deployments and customer adoption of MaintainX
Domain
Industrial operations, maintenance, and reliability
Deliverable
client delivery
Required skills
Enterprise software implementation, change management, client relationship management, training delivery, business operations analysis, project management, troubleshooting, workflow optimization
Preferred skills
Manufacturing/industrial experience, application engineering, business consulting, sales/account management experience, professional certifications
Technologies
MaintainX, mobile-first work execution platforms
Responsibilities
Manage complex multi-phase enterprise software implementations; Lead customer interactions throughout the implementation lifecycle; Serve as client manager to understand business operations and manage expectations; Deliver formal training to client teams; Provide knowledge transfer to internal teams; Track and resolve client issues; Manage multiple accounts and milestones; Provide workflow recommendations based on industry expertise
Seniority
Senior, hands-on IC